Who to complain to against erring Davao Taxi Drivers.
A while back I was complaining about unscrupulous taxi drivers in the Davao Airport who would charge you an exorbitantly high fixed rate once you got in their cab. Then they were also in cahoots with the other taxi drivers there so that everybody was charging the same thing. Well that is a thing of the past already.
I just arrived in Davao from a Manila flight and as I headed to the taxi area a very friendly TMC cop clad in their green uniform politely asked me if I was looking for a cab. I said yes and he then gave me a slip of paper and directed me to where the cab’s were neatly lined up. It was a complaint form against taxi drivers addressed to the Mayor’s Office with a number to call.
Another fine example of how Mayor Rodrigo Duterte cares so much for his constituents well being. I remember one time when he invited an erring taxi driver to his office and gave him a severe dressing down after a pregnant woman complained that he didn’t want to bring her to her destination because of the distance and the rain.
So for complaints against erring taxi drivers (meaning those who don’t want to run their meter or don’t want to take you on as a passenger) call:
Office of the Mayor (Hon. Rodrigo R. Duterte) : (082) 224-5878, 0918-9368054, 0919-4165815
Be sure to take down the name of the driver (if you can) the plate no, type of vehicle, the name of the taxi company (on the side of the doors) and the date and time that it occurred.
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ding guevara » August 6th, 2007 at 9:08 am
recently i was in davao city, i noticed that the taxis plying the streets are mostly dilapidated and many are not airconditioned. A big city like davao should have updated their public utility service if it wants to attract tourists, like me for instance, i dont want to ride in a dilapidated taxi and very hot when i visit my clients that when i arrive there, am already haggard and very smelly.
Felmar Fiel » September 17th, 2007 at 11:02 am
i am proud of the taxi drivers of davao city! they are far more courteous than the taxi drivers in manila. i do not mind if the taxis in davao are not air-conditioned. wala naman kasing pollution sa davao city, unlike manila na maliligo ka sa usok.
ma. luisa andrea galinato » October 11th, 2007 at 11:45 am
for the past 23 years i lived in davao city, never have been this irked until that Saturday night. I rode an Aaliyah taxi on October 7 at around 9 pm to Davao Doctors college to meet up with my college friends. aba, pagsabi ko pa lang ng destination ko, pagalit pa xang tinanong ulit dahil ndi niya narinig. upon arriving near merco across DDH, he asked if diretso lang ba or if liliko papuntang DDC. I just told him to go straight, however, of course, tao lang… we do have moments when medyo nakalimutan natin kung saan. Aba, at sinigawan ako na “Gipangutana taka kung muliko ta didto!! Wala kay klaro!!” aba, hindi pwede yan… and the worst part? Hindi ako makareklamo dahil wala sa directory ang number Aaliya taxi. IT’s a good thing that i found this website.
dingb guevara » November 12th, 2007 at 1:29 pm
the city govt of davao is not serious in getting city a good image by getting rid of dilapidated taxis and very abusive taxi drivers, no wonder the city is not growing and lags behind the cities of cagayan de oro and butuan.. tama ka ms galinato.. maybe we could shout more to be heard.. i work for a petroleum company based in the city and i pity those drivers driving around unsanitary environs yet guzzling more of our product.. puro pangako land ang mga opisyal dito!!!! they should hire me clean-up the city like mr. fernando.
ma. luisa andrea galinato » June 20th, 2008 at 9:03 pm
nga eh… The least these taxi companies can do is provide phone numbers and suggestion boxes in their taxis like most restaurants do. Para naman maevaluate naman nila ang performance ng mga taxi drivers… at kahit naman i train lang nila ng basic customer service tong mga mokong na to… ang babastos eh…
Meron pa ngang incidents na binastos talaga ang mga babaeng passengers. I had a friend who was traumatized dahil nag masturbate sa harap niya ang driver.
Kung ako lang, pwede ako mag impose ng surveilance cameras sa lahaaaat ng taxi sa buong pilipinas so their bosses can closely monitor them.
Juan » August 24th, 2008 at 12:33 am
I find that Davao taxi drivers are mostly kind. However, try getting a taxi at sundown or during wet weather and many refuse to stop. If they stop, they ask if you’re going the direction they are planning on heading to. My wife and I had to wait almost half an hour for a taxi just accross the street from SM City Davo. It’s much easier to find a taxi at NCCC Mall
danny boy » May 26th, 2009 at 10:23 pm
i as a westerner have been going to davao for the last 25 years and have used taxies on a daily basis. there are two types air con and non air con. the old plu’s are being replaced over time. there was a problem with some taxi drivers at the airport my last visit but Mayor Duterty gave a public warning in the press to these drivers. if you go to the city now and you have a problem with the taxi drivers do not get into a fight or argument with them. just calmly take down their cab number and plate number then send a letter of complaint with the details to the mayors office and i am sure he will deal with the matter to the extent that that driver will not overcharge anyone ever again
ian » July 4th, 2009 at 6:11 pm
the same thing happened to me the last time i went to Davao, it nice that the airport police gave me the same slip. when i boarded the taxi, i already noticed that the cab driver didn’t turned the meter on, i just pretended that i did not noticed it. when we reached our destination, i just gave him 100 which i know already covered the fare. its not my first time in Davao and i know how much it cost to ride a taxi from the airport to ecoland bus terminal. when the cabbie tried to complain i raised my voice and showed him the slip the airport police gave me, then he apologized. i told him it’s not my first time in Mindanao(i’m from GENSAN) particularly also in Davao which probably what he think since I am speaking in Tagalog. I also told him that that though I don’t speak their dialect (Cebuano) I can understand it enough to go by. Most of the time they only go after the tourist or first time travelers. Its a good thing the good Mayor of Davao City made something to ensure the safety of those to who visit his city.